Privacy Policy

SerVortex LLC ("SerVortex", "we", "us") is a limited liability company registered in the State of Delaware, USA. We provide business technology services including AI and automation, custom software, cloud, cybersecurity, digital marketing, CRM integration, and customer support. This policy explains how we handle personal information collected through this website.

We collect only what we need to respond to you and operate this website:

• Contact form information you choose to provide: name, work email, company, phone number, project description, selected services, business stage, timeline, budget range, and consultation preferences.
• Technical information sent automatically by your browser, such as IP address, browser type, pages visited, and referring page, recorded in standard server logs.
• Communications you send us by email.

We do not knowingly collect information from children under 16, and this website is intended for business users.

Our homepage includes a tool that suggests SerVortex services based on a description of your business. This tool runs entirely in your browser using fixed rules. The text you type is processed locally on your device, is not sent to our servers or to any AI provider, and is not stored after you leave the page.

If you choose to continue to our contact form from the widget, only the recommended service identifiers are passed in the page address so the form can be pre-filled. Your description is not transferred.

• To respond to inquiries, prepare proposals, and schedule consultations you request.
• To operate, secure, and improve this website, including detecting abuse and spam.
• To meet legal, accounting, and regulatory obligations.

We do not sell personal information and do not use contact form information for unrelated marketing without your consent.

We share information only with service providers who help us run our business (for example hosting, email, and CRM providers) under contracts that require them to protect it and use it only on our instructions, and when required by law or to protect our rights. If SerVortex is involved in a merger or acquisition, information may transfer to the successor under this policy.

We keep inquiry information for as long as needed to respond and manage any resulting relationship, then delete or anonymize it according to our retention schedule. We use administrative, technical, and physical safeguards appropriate to the information, including encryption in transit and access controls. No method of transmission or storage is completely secure.

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain processing. To make a request, email us. We will verify and respond within the timeframes required by applicable law.

This website uses only cookies and similar technologies that are strictly necessary for it to function. If we introduce analytics or marketing cookies, we will update this policy and request consent where required.

We may update this policy from time to time; the "Last updated" date shows the latest version. Questions about privacy can be sent to hello@servortex.com.